Support & Repair
Experience our unrivalled global support culture.
Our technical support team assists you with :
- Identifying and troubleshooting problems
- Addressing workflow and general usage questions
- Guiding the user to apply the most useful parameters to accomplish the job
- Resolving issues during installation, upgrades, and licensing related activities
- Answering to bug reports and feature requests
Repair and maintenance estimates are provided free of charge. To initiate repair service, simply use our repair form template and we will contact you to learn more about your concern and provide shipping instructions.
We understand the economic implications of equipment downtime and will do everything we can to repair and return equipment as soon as possible.